TY  - BOOK
AU  - LILLEY (Roy)
TI  - Dealing with difficult people Rev Ed 1
SN  - 9780749456603
U1  - 650.13 LILD 
PY  - 2010///
CY  - London
PB  - Kogan Page
KW  - with
KW  - Rev
KW  - people
KW  - Ed
KW  - difficult
KW  - Dealing
KW  - 1
ER  -