TY  - BOOK
AU  - BALAJI (B)
TI  - Services marketing and management
SN  - 8121921619
U1  - 658.8 BALS 
PY  - 2012///
CY  - New Delhi
PB  - S. Chand & Co. Ltd.
KW  - Services
KW  - marketing
KW  - management
KW  - and
ER  -