TY  - BOOK
AU  - RAMASAMY (Subburaj)
TI  - Total quality management
SN  - 13: 9780702223974
U1  - 658.562 RAMT 
PY  - 2009///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing Company Ltd.
KW  - Total
KW  - quality
KW  - management
ER  -