TY  - BOOK
AU  - NAIDU (N V R)
AU  - BABU (K M)
TI  - Total quality management
SN  - 812241799X
U1  - 658.562 NAIT 
PY  - 2006///
CY  - New Delhi
PB  - New Age International (P) Limited  Publishers
KW  - Total
KW  - quality
KW  - management
ER  -