TY  - BOOK
AU  - BHAT ( K Shridhara)
TI  - Total quality management: text and cases
U1  - 658.562 BHAT 
PY  - 2009///
CY  - Mumbai
PB  - Himalaya Publishing House
KW  - Total
KW  - text
KW  - quality
KW  - management
KW  - cases
KW  - and
ER  -