TY  - BOOK
AU  - BESTERFIELD (Dale H)
AU  - BESTERFIELD-MICHNA (Carol)
TI  - Total quality management Ed 3
SN  - 9788120328839
U1  - 658.562 BEST 
PY  - 2008///
CY  - New Delhi
PB  - -
KW  - Total
KW  - quality
KW  - management
KW  - Ed
KW  - 3
ER  -