TY  - BOOK
AU  - BHAT ( K Shridhara).
TI  - Total quality management: text and cases
SN  - 81 7866 474 7
U1  - 658.562 BHAT 
PY  - 2005///
CY  - Mumbai
PB  - Himalaya Publishing House
KW  - Total Quality Management
ER  -