TY  - BOOK
AU  - DALELA (Suresh) and SAURABH.
TI  - ISO 9000 a manual for total quality management
SN  - 81 219 1483 3
U1  - 658.562 DALI 
PY  - 1999///
CY  - N D
PB  - S. Chand & Co. Ltd.
KW  - I S O 9000, Total Quality Management

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ER  -