Amazon cover image
Image from Amazon.com
Image from Google Jackets

Complaint management excellence: creating customer loyalty through service recovery. Creating customer loyalty through service recovery.

By: Material type: TextTextLanguage: English Publication details: New Delhi Kogan Page 2012Edition: 1Description: ix,192ISBN:
  • 9780749465308
Subject(s): DDC classification:
  • 658.812 COOS
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Status Barcode
Book Book St Aloysius Institute of Management & Information Technology MBA 658.812 COOS (Browse shelf(Opens below)) Available MBA10172
Total holds: 0

There are no comments on this title.

to post a comment.