Strategic customer management : (Record no. 208516)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00764nam a2200217Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220219112251.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210716s2013 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781107687325 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | AIMIT LIBRARY |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8105 |
| Edition number | 1 |
| Item number | PAYA |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Payne, Adrian. |
| 9 (RLIN) | 21260 |
| 245 ## - TITLE STATEMENT | |
| Title | Strategic customer management : |
| Remainder of title | Integrating relationship marketing and CRM / |
| Statement of responsibility, etc. | By Adrian Payane and Pennie Frow. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi : |
| Name of publisher, distributor, etc. | Cambridge University Press , |
| Date of publication, distribution, etc. | 2013. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | Xvi, 529p. ; |
| Dimensions | 24.5 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Building relationships with mulliple stakeholders |
| 9 (RLIN) | 21261 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information and technology management |
| 9 (RLIN) | 21262 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Frow, Pennie. |
| 9 (RLIN) | 21263 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Edition | 1st |
| Call number prefix | 658.8105 PAYA |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | MBA | St Aloysius Institute of Management & Information Technology | St Aloysius Institute of Management & Information Technology | 03/06/2014 | 595.00 | Bill no:386; Bill dt:2014-02-26 | 658.8105 PAYA | MBA11082 | 05/23/2026 | 476.00 | 07/16/2021 | Book | |||||
| Dewey Decimal Classification | MBA | St Aloysius Institute of Management & Information Technology | St Aloysius Institute of Management & Information Technology | 10/08/2014 | 795.00 | Bill no:256; Bill dt:2014-09-20 | 658.8105 PAYA | MBA11251 | 05/23/2026 | 636.00 | 07/16/2021 | Book |
