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Soft skills : for the BPO sector /

Verma, Shalini.

Soft skills : for the BPO sector / By Shalini Verma. - 1st ed. - New Delhi : Pearson , 2009. - xii,247p. ; PB 19 cm.

ISBN: 9788131722206

Subjects--Topical Terms:
Soft skills for self- management
Soft skills for people management
Soft skills for change management

Dewey Class. No.: 651.7 / VERS

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